Maple Montessori Centre Privacy Policy

1. Introduction

Welcome to Maple Montessori Centre (“we”, “our”, “us”). We are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard data when you use our website maplemontessoricentre.com, make inquiries, or otherwise interact with us.

We comply with Kenya’s Data Protection Act, 2019, and applicable regulations.

2. Data Controller / Data Processor

  • Data Controller: Maple Montessori Centre, Baraka Court, St. Timothy (Kalembe) Road, Off Katana Road, Syokimau, Kenya
  • Contact Email: info@maplemontessoricentre.com

3. Personal Data We Collect

We may collect the following personal information when you interact with us:

CategoryExamples
Identity & Contact DataName, email address, phone number, postal address
Child / Student InformationChild’s name, age, date of birth, relevant health or allergy information, caregiver/parent details
Enrollment / Inquiry DataInformation provided through contact or admission forms, including educational history, preferences
Website & Usage DataIP address, device type, browser type, pages visited, time spent, cookies and similar tracking technologies
Sensitive DataWhen voluntarily given, health or medical data, special educational needs, or other “sensitive personal data” categories (only with explicit consent)

4. How We Collect Your Data

  • Directly, when you fill in our inquiries, enrollment or contact forms, or when you email or call us.
  • Automatically, via cookies and analytics tools when you visit and navigate our website.
  • From third parties only if you have given permission, or such data is provided to us in compliance with laws (for example referrals, previous educational institutions).

5. How We Use Your Personal Data

We use your data for purposes including, but not limited to:

  • Responding to your inquiries and providing requested information
  • Processing registration or enrollment
  • Communicating with you about Maple Montessori’s programs, events, updates
  • Operating and improving the website and user experience
  • Meeting legal, regulatory, or contractual obligations
  • Ensuring health, safety, and welfare of our students (e.g. allergies, medical emergencies)

6. Lawful Basis for Processing

Under the Kenya Data Protection Act, we rely on one or more of the following lawful bases:

  • Your consent (explicit) when needed (especially for sensitive data or marketing communications)
  • Performance of a contract (e.g. enrollment contract)
  • Legal obligations that apply to us
  • Our legitimate interests, provided these do not override your rights (for example, maintaining website security, ensuring safety of students)

7. Cookies and Tracking Technologies

  • We use cookies and similar technologies to collect website usage data (e.g. pages visited, performance metrics).
  • Non-essential cookies (e.g. for marketing or analytics beyond what is strictly necessary) will only be used after we obtain your consent.
  • You can manage or block cookies via your browser settings. Be aware that disabling certain cookies may affect website functionality.

8. Data Sharing & Disclosure

We may share your personal data in the following circumstances:

  • With our staff, teachers, or administrative personnel who need it to perform their duties
  • With third-party service providers (e.g. payment processors, IT maintenance, cloud storage), who are contractually obligated to protect your data
  • With medical or emergency providers, in case of student health or safety emergencies
  • If required by law, regulation, or court order

We do not sell your personal data to third parties for marketing or profit.

9. Cross-Border Data Transfers

If we transfer your personal data outside Kenya, we will ensure:

  • The receiving country has adequate data protection standards, or
  • That appropriate safeguards such as contractual clauses or specific consent are in place

10. Data Retention

  • We keep personal data only as long as necessary for the purposes for which it was collected, or as required by law.
  • Certain information (such as enrollment and academic records) may be retained longer for legal, educational, or historical purposes.
  • When data is no longer needed, it will be securely disposed of or anonymized.

11. Your Rights

Under the Data Protection Act, 2019, you have the following rights:

  • Right to access your personal data that we hold
  • Right to correct inaccurate or incomplete data
  • Right to erase or delete data in certain circumstances
  • Right to restrict or object to processing, including for direct marketing or profiling
  • Right to data portability, where applicable
  • Right to withdraw consent at any time, when the processing is based on your consent

To exercise any of these rights, please contact us at the details listed above.

12. Security Measures

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These may include:

  • Secure servers and encryption (where applicable)
  • Access controls limiting who can view or process personal data
  • Staff training on data protection and privacy

13. Children & Minors

  • If you are under 18, please obtain consent from a parent or guardian before submitting personal information.
  • We collect only the information necessary for educational and safety purposes for children.

14. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

  • Post the revised version on our website with a new “Last Updated” date
  • Notify you of significant changes via email or through notices on the website (if we have your contact information)

15. Contact & Complaints

If you have questions, concerns, or wish to make a complaint about how your data is handled, please contact us:

Email: info@maplemontessoricentre.com
Address: Maple Montessori Centre, Baraka Court, St. Timothy (Kalembe) Road, Off Katana Road, Syokimau, Kenya

If you believe your rights under the Data Protection Act have been violated, you also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.